BUYER GUIDANCE
Guide Every Buyer From Agreement to Possession
Structured preference forms, milestone-triggered notifications, RERA-compliant CLP letters, and centralised documents — keep every project audit-ready and every buyer informed.
SOUND FAMILIAR?
What Happens Without Structos
📋
Housing Wishes Lost in WhatsApp
Buyers tell you their preferences verbally or via WhatsApp. By the time work starts, nobody agrees on what was promised — and disputes follow.
⚠️
RERA Deadlines Missed Manually
CLP demand letters, possession notices, OC intimations — each one typed and sent by hand. One missed deadline means a RERA penalty. One wrong amount means a buyer dispute.
📁
Documents Everywhere, Control Nowhere
Contracts in email, floor plans in Dropbox, quotations on someone’s desktop. Buyers get outdated versions. Subcontractors work from the wrong drawing. Nobody knows who has what.
Capture Housing Wishes Before They’re Forgotten
Most developers lose critical customisation preferences in email threads and notebook conversations. Structos gives every buyer a structured digital form to capture their wishes — floor finishes, kitchen preferences, electrical points — and automatically routes them to the right team.
- Structured preference forms for all unit types
- Real-time visibility for site and design teams
- Automated priority tracking and confirmation
- Cost price calculation for every option
- Individual option requests beyond the standard list
A Guided Journey, Not a Guessing Game
Structos walks each buyer through every phase of their purchase — automatically.
📅 Milestone Notifications
Buyers receive automatic updates at each construction milestone — foundation, structure, finishing — with photos and progress reports.
📄 Document Delivery
OC certificates, possession letters, floor plans, contracts, and operational documents delivered digitally — with e-sign support and version control.
💬 Contextual Messaging →
A full communication hub: message threads tagged to milestones or documents, file sharing, video support, and archived conversations. Nothing gets lost.
✏️ Digital Signing
Buyers sign quotes and option agreements digitally — fast, secure, and legally valid. No paper, no delays, instant confirmation for both parties.
📚 News & FAQ
Publish project news to all buyers in one click. Set up a searchable knowledge base so buyers find answers themselves — reducing inbound calls structurally.
👥 Stakeholder Directory
Share contact details of architects, showrooms, contractors, and all involved parties directly with buyers through the portal.
Automated Notifications & CLP Billing
Structos automatically sends the right message at the right time — so your team doesn’t have to.
RERA-Compliant CLP Notifications
Construction-Linked Payment (CLP) demand letters and notifications are sent automatically when milestones are reached — foundation, slab, finishing, possession. Configurable milestone percentages align with your RERA-registered payment schedule. No more manual payment follow-ups.
Possession & OC Automation
OC notifications and possession letters are dispatched automatically when the project milestone is reached. Buyers are informed instantly, and all documentation is logged with a timestamped audit trail for RERA compliance.
WORKFLOW AUTOMATION
Smart Tools That Save Hours Every Week
Beyond communication, Structos automates the tasks that slow your team down.
📅 Appointment Wizard
Let buyers self-book from available time slots. No more back-and-forth scheduling — saves hours every week.
💲 Cost Price Calculation
Automatically calculate prices for customisation options. Present buyers with transparent, itemised quotes.
⚡ Task Automation →
Automate payment reminders, RERA demand letters, CLP notifications, welcome emails, and handover letters based on project milestones. Use ready-made or custom templates with personalised merge fields. Your team focuses on what matters.
📥 Out of Office
Set automatic absence replies so buyers always know when to expect a response.
🕔 Availability Settings
Share your availability with colleagues and buyers for clear, conflict-free scheduling.
🗄️ Document Dossiers →
Organise and share floor plans, contracts, showroom selections, and meter cupboard lists — grouped by category. Set expiry dates on dossiers with automatic status changes when deadlines are reached. Control access per buyer, renter, or subcontractor. Always up to date, always secure.
Results That Speak for Themselves
Real outcomes from teams using Structos to manage buyer communication.
See the Buyer Guidance Module in Action
Admin view: configure options, categories, and prices per phase
Buyer view: choose finishes and options directly in the portal
One Dashboard for Every Buyer
The Structos buyer portal gives each homeowner a single view of everything that matters: their unit’s progress, pending documents, submitted preferences, and open conversations — accessible on mobile or desktop, any time.
How Buyer Guidance Looks in Practice
A 280-unit residential project. 18 months of construction.
- Sales handles 40+ buyer queries per week
- Documents emailed in different versions
- Two disputes go to RERA mediation post-handover
- Queries drop to ~12 per week — buyers self-serve
- One document set, latest version always
- Zero version disputes, digital sign-off audit trail
SALES & PROCUREMENT
Turn More/Less Work Data Into Business Insights
Every additional or reduced work order generates data. Structos turns that data into clear sales and procurement reports — giving management full visibility over revenue, costs, and supplier performance across all projects.
Sales Analysis
Analyse additional and reduced work revenue per project, unit type, or phase. Track totals with and without GST. Identify your best-selling options and spot under-performing categories.
Procurement Insights
Monitor procurement costs per category and supplier. Compare purchase prices against selling prices. Export reports for finance and management review.
Interactive Dashboards
Visual dashboards with charts and graphs. Filter by project, phase, date range, or unit type. Management gets the overview — teams get the detail.
Export & Reporting
Export all data to Excel or PDF for audits, board presentations, or CA review. RERA-ready reporting formats included.
OPTIONAL MODULE
Invoice Module — Simple, Transparent Invoicing
Create, send, and track invoices directly from the platform. No separate billing software needed — everything connected to your project data.
🧾
Digital Invoicing
Create and send invoices digitally. Invoice on building terms, additional work, or custom milestones. Use invoice templates and predefined article groups for speed.
📅
Flexible Payment Schedules
Set up instalment schedules per buyer or per project. Align with CLP payment milestones or custom agreements. Buyers see their payment schedule clearly in their portal.
📊
Payment Status Tracking
Track pending, paid, and overdue invoices at a glance. Automatic reminders for overdue payments. Full audit trail for every transaction — ready for CA or RERA review.
Ready to Guide Every Buyer Through Their Journey?
See how Structos eliminates housing wish disputes, automates RERA compliance, and gives every buyer a portal they trust. Book a 30-minute demo — no obligation, no sales pressure.
No credit card required · Setup in days, not months · Trusted by developers across India